I have been using Speakeasy’s services for about seven years. During that time I have found them to be prompt, efficient, and very cost-effective. Questions are answered quickly and, more importantly, correctly. They treat me as if I were their only client.
One key point: I get a live person when I call, not a voice recording!
If you investigated Voice Recognition (VR) software a few years ago and found it wanting, I suggest you take another look now. The software has improved dramatically, both in accuracy and speed.
VR software allows you to proof read at the same time you dictate. It can make immediate corrections. It can electronically sign, distribute, and store your reports. Therefore it completes the report much faster; in our facility we often have the patient’s report on the referring physician’s desk before the patient has left our office. This has nearly completely eliminated interruptions and phone calls for stat and verbal reports.
VR software is the most cost effective way to dictate. We found that the payback time was measured in weeks. It was easily the most cost-effective improvement we have ever made to our procedures.
Just as a few hours with a golf pro can make a dramatic improvement to your game, the transition to VR will be faster and easier if you get proper training at the beginning from Speakeasy. I would encourage everyone considering VR software to get a pro from Speakeasy to show them the ropes. I recommend them to all of my colleagues.
Ian Gardiner
Director, Advanced Breast Imaging Program Canada Diagnostic Centre
136 – 555 West 12th Avenue
Vancouver BC V5Z 3X7
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