Read what our clients have to say about Speakeasy Solutions.
"Alexandria always has the answer! It’s a treat dealing with her as she makes everything about speech recogniton easy.
Our training sessions and any follow-up needed (very rare) always go smoothly. When time is of the essence, Alexandria always comes to the rescue.
I recommend Speakeasy Solutions to all doctors that have a need for dictation/transcription services."
Hardeep Chana
Manager, Administration Canada Diagnostic Centres |
"Alexandria is great! She is very knowledgeable about Dragon and its nuances. She also knows her way around Microsoft products.
Even after using Dragon on my own for a number of months Alexandria gave me very useful tips about how to improve Dragon performance. I would highly recommend training sessions with her."
Dr. James Rudnik MD FRCPC
Head, Internal Medicine - Peace Arch Hospital |
"I have been using Speakeasy’s services for about seven years. During that time I have found them to be prompt, efficient, and very cost-effective. Questions are answered quickly and, more importantly, correctly. They treat me as if I were their only client.
One key point: I get a live person when I call, not a voice recording!
If you investigated Voice Recognition (VR) software a few years ago and found it wanting, I suggest you take another look now. The software has improved dramatically, both in accuracy and speed.
VR software allows you to proof read at the same time you dictate. It can make immediate corrections. It can electronically sign, distribute, and store your reports. Therefore it completes the report much faster; in our facility we often have the patient’s report on the referring physician’s desk before the patient has left our office. This has nearly completely eliminated interruptions and phone calls for stat and verbal reports.
VR software is the most cost effective way to dictate. We found that the payback time was measured in weeks. It was easily the most cost-effective improvement we have ever made to our procedures.
Just as a few hours with a golf pro can make a dramatic improvement to your game, the transition to VR will be faster and easier if you get proper training at the beginning from Speakeasy. I would encourage everyone considering VR software to get a pro from Speakeasy to show them the ropes. I recommend them to all of my colleagues."
Dr. Ian Gardiner
Director, Advanced Breast Imaging Program CDC |
"Thank you so much for a training session today. It was exceptionally helpful and things are working so much better now. I almost have difficulties believing the recognition accuracy that my computer can achieve now.
I installed the update that you recommended and that solved completely the problem we had with Word not recognizing commands. It is now working perfectly. Thank you once again for a very fruitful morning."
Dr. Kalina Christoff
UBC Professor with speech recognition solution, focus on training |
"I am extremely pleased with my progress using Dragon Naturally Speaking. Your training has been invaluable. As a result of the software and your training, I have significantly improved the speed with which I am able to produce work for my clients. My only regret is that I did not take this step sooner."
Bob Isbister
Lawyer with speech recognition solution |
"I am extremely pleased with my current Dragon NaturallySpeaking version 7 -- which I use for medical documentation on every patient. Although I had been using an earlier version of Dragon NaturallySpeaking for the previous three years, your training allowed me to be much more time efficient and accurate.
I have also appreciated your immediate backup for any of my questions over the past year; as well as immediate replacement at no charge of my recent malfunctioning microphone.
I look forward to an ongoing business relationship with you as long as I require the use of voice-recognition software."
Dr. G. B. Ryder
Medical speech recognition solution |
"I am a lawyer and the sole proprietor of KMK Law Corporation, a law firm specializing in the areas of Wills, Estates & Trusts in downtown Vancouver, British Columbia. I am also the recipient of a severe disability, Spinal Muscular Atrophy, which makes the task of typing overwhelming. For years, I have typed my documents and letters utilizing one finger. The process, as can be imagined, was slow and physically exhausting.
Having attempted to utilize various Dragon products over the past 10 years, my success was limited and typically fraught with frustration given the perceived inadequacies with the software of the day, my lack of training and admittedly, my unwillingness and time availability to properly devote to training the software.
With a growing law practice developing, it was vital that I developed a solution to my typing inadequacies. Speakeasy Solutions Inc. and Alexandria changed that one Saturday afternoon. My firm purchased the Dragon Professional Version along with the ArialPhone wireless system. Within four hours of Alexandria's undivided attention, I was dictating numerous e-mails and letters within a fraction of the time usually dedicated to such activities.
Practicing law is fun again thanks to the great work of Speakeasy Solutions Inc."
Ken Kramer, Lawyer, KMK Law Corporation
Wireless speech recognition solution |
"Most lawyers have approached voice recognition with the expectation that it will allow computers to understand your speech as they have seen demonstrated in Science Fiction movies. But as all of us know, reality is different from the movies. But VR is a maturing technology that is being used by lawyers and other professionals for real, substantial results - and the biggest productivity gains among lawyers are coming from those who combine VR with digital dictation technology - allowing the transcriptionists to use VR to do the initial transcription of the lawyer's dictation. This frees the lawyer from 'fiddling' with the technology, it allows a lawyer to dictate discrete tasks rather than massive daunting tapes, it speeds up the transcription phase and the clarity of the digital recording increases accuracy. "
Dave Bilinsky, The Law Society
On speech recognition |
Agnes had this to say about switching from a traditional tape dictation system to a digital transcription solution:
"It's easier and quicker. The recordings are incredibly clear. There are no tapes to hunt for. Recently, a letter needed to be urgently transcribed from a dictation performed on a specific date. If we had the old system, I would be wasting time listening through multiple tapes searching for the one dictation. But with this system, I quickly listened to a few seconds of the individual possible digital recordings from that date, found the pertinent dictation and transcribed the letter very fast."
Agnes, MOA for Dr. Patrick Ma
Digital transcription solution |
Previous user of Dragon NaturallySpeaking who felt she wasn't getting very far after teaching herself to use speech recognition.
"The training you provided me was excellent. It showed me a lot of things I was unaware of. I feel very confident in the system now, and I will make it work this time! I don't think that I would have gotten to understand this system at all if you hadn't have come."
Pam Bankie, Manulife Disability Coordinator
Existing user who took training |
"In our family law practice, we deal with a multitude of vendors. It is only rarely that the level of service and support we receive from a vendor compels us to write a thank you letter. Speakeasy Solutions provide to be extremely helpful with respect to an appropriate speech recognition solution for my needs..."
Read complete letter ( PDF 159KB)
Lorne MacLean, Lawyer
Complete speech recognition solution |
"As a busy clinical psychologist I struggled for years to keep up with written reports. A few years ago, I found Dragon NaturallySpeaking at a retail outlet, but unfortunately this version made so many mistakes that it was not really helpful.
Finally, I discovered Alexandria, Dean, and the wonderful people at Speakeasy Solutions Inc. They provided me with computer hardware, superior Dragon NaturallySpeaking software, and expertise that made report writing and e-mails unbelievably fast and easy.
When I ran into computer snags, I found their technical support prompt and outstanding. I do not hesitate to recommend them to anyone who wants to make their written output faster and more efficient".
Dr. Lucien Larre, Psychologist
speech recognition purchase & support |
"The Dragon is roaring with creative fire, and has proved itself up to the task for my complicated out-of-town assessments. I am able to dictate the background before I leave Vancouver; add notes after I see each member of a family and/or team, maybe 5 different notes; edit them by saving the speech files, and finally synthesize a report with all the information. This really is what I have been hoping for. The differences from the previous version are:
1. It is much smoother, faster, and a little more accurate.
2. Saving the speech files makes it much quicker to edit, and the Dragon learns by my corrections.
"Alexandria has been very helpful in setting me up, and will answer questions immediately if I get stuck."
Dr. Geoffrey Ainsworth
speech recognition purchase & support |
Speakeasy Solutions Inc. performed a 90 minute interactive and intensive demonstration for the Vancouver PC Users Group.
"I have played with voice recognition software and found it more of a hassle that it was worth. However, tonight Alexandria Carstens did a presentation at our PC User Meeting on Dragon Naturally Speaking. It blew me away. This stuff it finally ready for prime time. I could not believe how fast she made Excel and Word jump through hoops."
Roedy Green, Canadian Mind Products
Demonstration Attendee |
"I had bought several earlier versions of voice type dictation and unfortunately had not found the product satisfactory. Version 5.0 of Dragon NaturallySpeaking has finally delivered the quality I was seeking. As good as the software is I really benefited from the advice and the training that I received from Speakeasy Solutions Inc. I sincerely believe that I would still be struggling and may well have given up on the software, if I had not been professionally advised as to the computer requirements for optimum use and if I had not received the very professional and thorough training provided by Alexandria. I have no hesitation in recommending Speakeasy Solutions Inc. and encouraging people to seek professional advice before investing in this technology."
Kris Jonasson, Executive Director BCGA
Complete speech recognition solution |
Please Note: Contact Speakeasy Solutions Inc. by telephone at 604-264-9109 if you wish to find out what some of our other clients have to say about our company.
|
|
