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Upgrading Dragon

Speakeasy Solutions Inc. offers 3 upgrade packages in accordance with your needs (product only or product with services). Also listed below are a few upgrading tips.

Upgrade Advice and Notations

The following is in reference to:

  • Dragon® Medical Practice Edition V2.x,
  • Dragon® Professional/Legal Individual V15.x, and
  • Dragon® Professional/Legal Group V14.x.

Three Upgrade Packages

Speakeasy Solutions offers the following three upgrade packages to choose from:

Product

  • Dragon® Professional Individual V15 (from Dragon Premium/Professional V12 & 13 or Dragon® Professional Individual V14) upgrade software
  • Dragon® Professional Group V14 (from Dragon Professional V12 or V13) upgrade software
  • Dragon® Medical Practice Edition 2 (from Dragon® Medical Practice Edition V1 or Dragon Medical V10) upgrade software
  • Dragon® Legal Individual V15 (from Dragon Legal 13 or Dragon® Legal Individual V14) upgrade software
  • Dragon® Professional Group V14 (from Dragon Professional V12 or V13) upgrade software

Installation

  • Appropriate Dragon upgrade software (see above)
  • Installation of upgrade (approximately one hour per computer), including:
    • complimentary remote tech support per Speakeasy Solutions’ Terms & Conditions, and
    • a discount on future support services not covered by the Terms & Conditions (not including Customization or Training services)

Complete (product, installation, upgrade training & more)

Upgrade with Ease (exceptional support during your upgrade transition)

Why have Speakeasy Solutions install the upgrade?

  • Save you time
  • Installation replaces inefficient default settings with optimal settings for improved Dragon functionality
  • PC will be optimized for increased Dragon performance
  • Knowledgeable support should challenges arise during installation
  • Complimentary remote technical support per Speakeasy Solutions’ Terms & Conditions
  • Discount on future support services not covered by the Terms & Conditions (not including Customization or Training services)

Why have Speakeasy Solutions provide upgrade training?

  • Assistance with creation of new user profile, and where pertinent, salvaging your custom words and commands from your previous user profile
  • Outline of new User Interface, features and commands
  • Review of workflow and on-the-spot custom command creation for improved efficiencies
  • Address any outstanding concerns
  • Receive the latest SeS Dragon Training Workbooks

Minimum PC Specifications

Speakeasy Solutions recommends these absolute minimum PC hardware requirements.

How to Order

Speakeasy Solutions provides products and service to users in Canada only. If you are outside of Canada, please visit the main Nuance website. Thank you for your understanding.

  1. Contact us directly for a discussion and/or estimate.
  2. You will be sent an estimate to verify your current information, authorize and a request for payment via cheque, INTERAC e-transfer, or credit card.
  3. Your package will be provided, and we will contact you to book any service appointments ordered.

or place an order below:

If you have any questions or concerns, please do not hesitate to contact Alexandria of our office at 604-264-9109 (toll free 1-888-964-9109) ext. 102.

Upgrading Tips for Dragon® Medical Practice Edition & Dragon® Professional Individual/Group

Speakeasy Solutions always recommends creating a new user profile with a new version of Dragon (i.e. Dragon® Medical Practice Edition, and Dragon® Professional Individual/Group).

  1. Backup or export a copy of your user profile before you do anything else. If you are particularly concerned that your user profile will not upgrade without incident, also export a copy of your custom words and commands separately.
  2. Perform any typical Dragon or application pre-installation routines that you may employ.
  3. Install Dragon, taking into account any Dragon or application installation routines.
  4. Upgrade your existing user profile(s) if you did not previously export a copy of your custom words and commands.
  5. Export your custom word list and/or commands from your upgraded user profile (save these temporarily to your desktop for convenience). We do not recommend exporting your entire vocabulary as Nuance does change the vocabulary considerably from version to version and it’s far more advantageous to begin with the new version’s vocabulary.
  6. Create your new version user profile.
  7. Set up your preferred Dragon options.
  8. Import your exported custom word list and/or commands from your upgraded user profile or previous export.
  9. Engage any Dragon profile enhancing features you would with a new user profile.
  10. Add any additional sound sources to your user profile (i.e. other devices such as a digital voice recorder, USB or Bluetooth wireless microphone etc.).
  11. Export a copy of your user profile – the results of the above will yield an excellent Known Good or starting point in future should you require.