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Telephony

Use the same microphone for telephone and PC (i.e. Dragon and Skype), quickly and easily switching between devices with one microphone.

Switch Between Phone & Computer

Telephony microphones enable you to use the same microphone input for the computer (i.e. Dragon NaturallySpeaking, Dragon NaturallySpeaking Professional, Dragon NaturallySpeaking Legal & Dragon Medical Practice Edition) and your telephone. Various solutions are available, including wireless.

Benefits of Telephony Microphones

Speakeasy Solutions Inc. recommends a telephony solution if you spend about as much time on the computer as you do on the telephone or wish the convenience of only one microphone for both rather than contending with a handset or telephone headset in addition to another microphone.

Sennheiser UI 760 (a wired solution)

Sennheiser UI 760With its integrated Dictaphone for easy call recording, the UI 760 uses the Sound Clarity System™ to effectively filter out background noise and enhance your caller’s voice. As a result – you hear what’s being said and not the hubbub in the background. Simply switch between handset and headset, or phone and PC, to keep a reliable track of your conversations. And just in case you get interrupted, the microphone mute makes it easy to talk to the people around you without being recorded.

The UI 760 is used with the SH and CC Sennheiser headset series.

Product Downloads

Sennheiser DW Office (a wireless solution)

Sennheiser DW Pro 1, DW Office, & DW Pro 2 Lineup

(DW Pro 1 | DW Office | DW Pro 2)

DW Office is a single sided DECT headset. Enjoy your calls in HD voice clarity and get natural high definition sound for superior voice clarity. Work safely ensured that the ActiveGard™ technology will protect your hearing. Imagine making every call in comfort, and being able to focus on what’s important: the conversation. DW Office connects to both desk phone and softphone.

Advice from Dean of Speakeasy Solutions Inc. (click to view)»
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Features of all Models

  • Unique Premium Design – Crafted for comfort
  • Intuitive User Interface – Mute microphone and adjust volume up or down
  • Sennheiser HD Voice Clarity – Wideband sound for a more natural experience
  • Full Workday Talk Time – 8 hours in wideband sound mode and 12 hours in
    narrowband sound mode
  • Intelligent fast charging – 50% in 20 minutes gives you 4 hours talk time
  • Long Distance Wireless Range – Up to 55 m in typical office building. Up to
    180 m in line of sight
  • Protected hearing – ActiveGard™ technology protects against acoustic shock
    and sudden sound surges
  • Desk Phone & Softphone – Switch from one communication channel to the
    other. One touch on the base station to select the channel you wish to call from
  • Intuitive & Easy pairing – For desk sharing and phone conferencing

Available Models

DW Office

DW Office
DW Office is a single-sided DECT headset (with optional ear hook wearing mode) with noise-cancelling.

This model is not recommended for noisy environments.

  • High Comfort Wearing Styles – Choose between ear hook and headband wearing style

Product Downloads

 

SD Pro 1

SD Pro 1
SDPro 1 is a single-sided (mono) DECT headset only with ultra noise-cancelling.

This model has superior noise cancelling than the SD Office and is recommended for noisier environments.

  • High Comfort Wearing Style – Perfect adjustment to your ear for a full day wearing comfort
  • Boosted Productivity – Ultra noise-cancelling microphone filters out unwanted background noise

Product Downloads

 

SD Pro 2

SD Pro 2
SDPro 2 is a double-sided (stereo) DECT headset only with ultra noise-cancelling.

This model has superior noise cancelling than the DW Office and is recommended for noisier environments.

  • High Comfort Wearing Style – Perfect adjustment to your ear for a full day wearing comfort
  • Boosted Productivity – Ultra noise-cancelling microphone filters out unwanted background noise

Product Downloads

 
 

I use the DW Office here at our office. The main reason being that it was the only one available at the time. I love the light weight clip on ear mode of the headset. In a quiet environment the unit works quite well. Although I find if you leave the mic active for a period of time the computer will raise the gain on the microphone to a point where it will start to pick up quieter noises (like the sound of keyboard typing and the occasional chair squeak). I typically use the microphone in a "press to talk" mode (mic on when using Dragon, otherwise mic is off). In my work environment, this is normally the only way I can get anything done as I am pulled in many directions at once. If there is a radio, colleague talking, fan or AC unit, the quality can suffer greatly. It is still usable for the phone, but the sound signature has changed and Dragon can have a difficult time with transcribing.

With the DW Pro version of the solution, the boom microphone pretty much eliminates the extraneous noise issues. This is at the expense of having a heavier headband with microphone directly in front of your mouth. You lose comfort flexibility but gain in audio quality. I should say that the reduced noise cancellation abilities of the DW Office is not really its fault. The mic sits on the side of your face instead of directly in front. This means that the logic cannot tell exactly what is voice and what his background noise. But, with the shorter headset with fixed boom option of the DW Office, the headset variant can be significantly more stable than the ear hook variant.

In the end, it really comes down to user comfort & environmental noise levels. If you have a user that is going to use the headband version then a DW Pro with its improved noise cancellation should be considered. If you have a user that hates headsets, then the DW Office might be the one to go with.

I should mention that all three of the models use the same base. You can quickly and easily pair the headset to the base. Although, it is recommended that you create a new Dragon profile for the different headsets.