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Training Sessions

Learn Dragon® Professional and Dragon® Medical Practice Edition shortcuts, tips, tricks & techniques. Reduce the learning curve associated with incorporating a new technology into your routine.

Providing Dragon Training for Your Needs

Whether you wish:

  • detailed instruction with respect to using Dragon entirely hands-free,
  • Complete training to form a solid foundation,
  • a single Q&A (question & answer) or an Efficiency & Integration session, or
  • various other scenarios that have left you wondering "how do I…" with the world's most powerful speech recognition software,

Speakeasy Solutions is at your service.

Customized Training Sessions

Essentials

The following sessions provide fundamental information related to using Dragon.

Introductory

Introductory Training
If you are on a budget, or desire to learn only the basics, Speakeasy Solutions offers a single training session covering just what is needed to dictate with Dragon.  Time permitting, topics such as increasing accuracy and contending with commonly encountered dictation challenges are addressed.

The Introductory Training session, like all sessions, is customized according to each user's comfort level and needs.  While we cannot provide all relevant information in a single training session, we do focus on the most important aspects of using Dragon for each user.  Topics covered often include:

  • Microphone handling
  • How to dictate for maximum accuracy
  • Creating a user profile
  • Dictation vs commands
  • Text and document navigation
  • Editing text (inserting, replacing, deleting etc.)
  • Best capitalization practices for your purposes
  • Correcting text (when Dragon makes an error)
  • Some aspects of refining the vocabulary
  • Creating basic text commands

Training Time
1 session.

 

Complete

Complete Training
Complete Training in the use of speech recognition teaches effective use of speech recognition software for your specific purpose (i.e. EMR, email, drafting etc.).

We skip content and sections that are irrelevant to you, focusing on your needs with the goal of seeing you operational with Dragon ASAP.

You will be able to use Dragon after the first training session, and are, in fact, encouraged to use Dragon as much as possible; however, there will be a slight lack of efficiency and accuracy until all three sessions have been completed. After three sessions, you should find yourself reasonably independent and knowledgeable.  One month after the final training session you should feel well on your way with using Dragon efficiently.

Throughout All Sessions

  • Integration techniques with your most used applications (i.e. EMRs, legal applications, MS Office etc.)
  • Addressing your most immediate goals and answering specific questions (particularly those accumulated after the first and second training sessions)

Session One (a foundation of knowledge)

  • Microphone handling
  • How to dictate for maximum accuracy
  • Creating a user profile
  • Optimizing Dragon’s options
  • Dictation vs commands
  • Text and document navigation
  • Editing text (inserting, replacing, deleting etc.)
  • Best capitalization practices for your purposes
  • Correcting text (when Dragon makes an error)

Session Two (all those little details and enhanced accuracy)

  • Dictating numbers and special characters
  • Dictating uncommon text (file numbers, names etc.)
  • Contending with common dictation errors
  • Dictating atypical text and phrases
  • Formatting text
  • Efficiency gains by using appropriate built-in command for increasing productivity (general and application specific; based on your use and needs)
  • Refining the vocabulary (the most important topic of the second session)

Session Three (it's all about productivity and saving time)

  • Steps to resolving constant misrecognitions and addressing related Dragon challenges
  • Accuracy increasing techniques continued (another vital aspect of using Dragon)
  • Handling non-compliant windows and applications (i.e. EMRs, other applications)
  • Creating custom voice commands and/or having custom commands created on the spot for you (a very powerful aspect of Dragon use)
  • Speech recognition user profile maintenance techniques, ensuring that Dragon continues to work well for you
  • Achieving a high degree of efficiency with time-saving techniques based on your tasks and computer use

Training Time
3 sessions. If in a group, this is often best followed with a single one-on-one session to customize the instruction and tailor the learning to each user.

 

Complete Law Society

Complete Training for Law Society Members

Complete Training in the use of Dragon NaturallySpeaking teaches effective use of the Dragon speech recognition software for your specific purpose (i.e. email, drafting legal documents, and office memos, filling in forms etc.).

We skip content and sections that are irrelevant to you, focusing on your needs with the goal of seeing you operational with Dragon ASAP.

You will be able to use Dragon after the first training session, and are, in fact, encouraged to use Dragon as much as possible; however, there will be a slight lack of efficiency and accuracy until all three sessions have been completed. After three sessions, you should find yourself reasonably independent and knowledgeable.  One month after the final training session you should feel well on your way with using Dragon efficiently.

BC Law Society course link. Speakeasy Solutions is listed under "Request Approval of an UNLISTED course", and then under "Course Provider".

Throughout All Sessions

  • Integration techniques with your most used applications (i.e.legal applications, MS Office etc.)
  • Addressing your most immediate goals and answering specific questions (particularly those accumulated after the first and second training sessions)

Session One (a foundation of knowledge)

  • Microphone handling
  • How to dictate for maximum accuracy
  • Creating a user profile
  • Optimizing Dragon’s options for a Legal practice
  • Dictation vs commands
  • Text and document navigation
  • Editing text (inserting, replacing, deleting etc.)
  • Best capitalization practices for your purposes (legal terms)
  • Correcting text (when Dragon makes an error)

Session Two (all those little details and enhanced accuracy)

  • Dictating numbers and special characters
  • Dictating uncommon text (file numbers, names, etc.)
  • Contending with common dictation errors
  • Dictating atypical text and phrases (statutes, laws)
  • Formatting text
  • Efficiency gains by using appropriate built-in command for increasing productivity (general and application specific; based on your use and needs)
  • Refining the vocabulary for your legal practice (the most important topic of the second session)

Session Three (it's all about productivity and saving time)

  • Steps to resolving constant misrecognitions and addressing related Dragon challenges
  • Accuracy increasing techniques continued (another vital aspect of using Dragon)
  • Handling non-compliant windows and applications (i.e. legal and other applications)
  • Creating custom voice commands and/or having custom commands created on the spot for you (a very powerful aspect of Dragon use)
  • Speech recognition user profile maintenance techniques, ensuring that Dragon continues to work well for you
  • Achieving a high degree of efficiency with time-saving techniques based on your tasks and computer use

Training Time
3 two-hour sessions.

 

Digital Voice Recorder

Digital Voice Recorder Training
Training in the use of a digital voice recorder with speech recognition teaches you how to use the digital voice recorder, effective use of speech recognition with a digital voice recorder, and customized methodology and use for specific purposes. Topics covered are:

  • Creating the digital voice recorder profile source
  • How to achieve the highest recognition accuracy with the digital voice recorder
  • Dragon transcription of dictation either via Dragon, Philips software, or Olympus software
  • Transferring transcription to a correctionist for proofreading (correction and/or editing)
  • Proofreading transcribed dictation either via Dragon, Philips software, or Olympus software
  • Fine tuning the digital voice recorder aspect of your profile
  • Developing process and workflow for expedient document creation

Training Time
2-3 sessions, the length depending on whether or not a correctionist/proof-reader is involved, and the extent of the solution required (i.e. whether using Dragon, Olympus, or Philips applications).

.5 hour is spent with the author/speaker, dispensing "homework". Once the "homework" is complete, 1 hour is spent with the author/speaker or 2.5 hours is spent with the correctionist.

 

Mac

Dragon for Mac Training
Training in the use of Dragon for Mac. Topics covered are:

  • Microphone handling
  • How to dictate for maximum accuracy
  • Creating a user profile
  • Dictation vs commands
  • Editing text (inserting, replacing, deleting etc.)
  • Best capitalization practices for your purposes
  • Correcting text (when Dragon makes an error)
  • Contending with common dictation errors
  • Dictating atypical text and phrases
  • Formatting text
  • Efficiency gains through appropriate built-in command use for increasing productivity (general and application specific; based on your use and needs)
  • Refining the vocabulary
  • Handling non-compliant windows and applications
  • Creating custom voice commands and/or having custom commands created on the spot for you

Training Time
1 session, or more if desired later on.

 
 

Advanced

The following sessions provide more advanced information related to using Dragon. Prior training from Speakeasy Solutions is useful, but not necessary.

Q&A

Q&A Training
Regardless of your experience level, Speakeasy Solutions answers your specific questions, imparting knowledge according to your needs.  You set the agenda and we provide the information.

For those who are already experienced users of Dragon (but have received no training from Speakeasy Solutions), Q&A Training may be an option for exploring the unknown details of using Dragon for your purposes.  Consider the following as potential topics for discussion:

  • Optimizing Dragon’s settings (the default options seldom provide the best results)
  • How to dictate for highest accuracy possible
  • Speed editing techniques
  • Correcting for optimal accuracy
  • Contending with Dragon's constant misrecognitions
  • Assorted accuracy enhancement techniques
  • Creating boilerplate or repetitive text commands
  • Increasing efficiencies through creating computer control commands
  • Integrating Dragon with your EMR, legal applications or other frequently used software

Training Time
1 session, or more if desired later on.  Group sessions are encouraged for those with the same agenda.

 

Q&A Law Society

Q&A Training for Law Society Members
Regardless of your experience level with Dragon speech recognition software, Speakeasy Solutions answers your specific questions, imparting knowledge according to your legal practice needs and workflow.  You set the agenda and we provide the information essential to integrating Dragon into your law practice.

BC Law Society course link. Speakeasy Solutions is listed under "Request Approval of an UNLISTED course", and then under "Course Provider".

For those who are already experienced users of Dragon (but have received no training from Speakeasy Solutions), Q&A Training may be an option for exploring the unknown details of using Dragon within your legal firm.  Consider the following as potential topics for discussion:

  • Optimizing Dragon’s settings for a Legal practice (the default options seldom provide the best results)
  • How to dictate for highest accuracy possible – most valuable in email correspondence
  • Speed editing techniques to minimize document creation time
  • Correcting for optimal accuracy and response time
  • Contending with Dragon's constant misrecognitions
  • Tweaking Dragon to transcribe exactly what you wish – capitalized phrases, statutes, laws and so on
  • Assorted accuracy enhancement techniques
  • Creating boilerplate or repetitive text commands
  • Increasing efficiencies through creating computer control commands – minimize time spent on time entry
  • Integrating Dragon with your legal applications or other frequently used software

Training Time
1 two-hour session, or more if desired later on.

 

Command Creation

Command Creation Training
Training in the creation of voice commands (also known as macros) teaches you how to create voice commands to streamline processes, which types of commands to use in specific circumstances, and how to speech-enable third party programs. Some covered topics include:

  • Maximizing your productivity with Microsoft Office
  • Speeding up your general computer use
  • Creating boilerplate or repetitive text
  • Creating commands from sequences of keyboard shortcuts
  • Speech-enabling the impossible with mouse macros
  • Creating commands containing variables
  • Creating advanced commands with Visual Basic

Training Time
1 to 2 sessions, depending on the level of command creation that needs to be taught, as well as available samples and scenarios. This is also taught in groups provided the objectives and goals are the same.

 

Upgrade

Upgrade Training
Upgrade Training assists you when you upgrade from a previous version of your speech recognition software. A new version user profile is created and your custom word list and commands imported into your new user profile.

You are taught the upgrade's new features and given an opportunity to review and enhance your existing techniques and workflow, maximizing your productivity. On the spot command creation tailored to your needs will also improve your experience.

Training Time
1 session, and best held one-on-one.

 
 

Productivity

The following sessions focus on becoming a superuser of Dragon, achieving as close to 100% accuracy as possible, and vastly improving office workflow and efficiencies. Prior training from Speakeasy Solutions is useful, but not necessary.

Efficiency & Integration

Efficiency & Integration Training
Efficiency & Integration Training is often quite useful several weeks to a month after any of the above types of training have taken place as you will likely have developed some questions.

However, if you have some experience in using Dragon already, and may not have previously received training from Speakeasy Solutions, Efficiency & Integration training will assist you in achieving the most from Dragon and other office technologies (i.e. EMR systems, legal applications.)

Your use of speech recognition in your day-to-day routine will be studied, and suggestions made for improved use of the speech recognition technology. Any challenges you may be experiencing are addressed. Quick convenience commands to be used by you as a template for future commands might also be created during these training sessions.

This training is particularly useful for physicians who use EMR or Microsoft Word documents for creating their consultations.

Training Time
1 session, and best conducted one-on-one.

 

Application Specific

Application Specific Training
This training is often incorporated in either Complete or Q&A Training. Some users benefit from more detailed and customized instruction with respect to using Dragon® Professional or Dragon® Medical Practice Edition in the programs that they use every day such as Microsoft Word, Internet Explorer, Microsoft Outlook etc. Possible topics are as follows:

  • Using and integrating with an EMR (electronic medical record) system
  • Working with Microsoft Outlook's idiosyncrasies
  • Customizing Microsoft Outlook usage for improved performance
  • Customizing your voice interface with Microsoft Word
  • Workarounds for some limitations when using Microsoft Word
  • Creating commands to quickly create new documents based on existing templates
  • Effectively navigating the World Wide Web and other HTML interfaces
  • Increasing efficiency by using voice commands with Internet Explorer, and Mozilla Firefox for commonly accessed web sites
  • On the spot customization of programs not supported by Dragon

Training Time
1 to 3 sessions, depending on what needs to be learned and whether or not this was possibly covered in previous Speakeasy Solutions training.  Group sessions are encouraged for those who use the same applications.

 

Technical

Technical Training
Technical Training is delivered to in-house IT/IS staff who are supporting a large number of users in speech recognition technology.  Training involves content similar to the above types of training sessions, although from an IT support perspective.  Technical Training is highly encouraged for multi-user deployments. Topics covered include:

  • Choosing the best microphone or input device for a user
  • Determining the best workflow for each user; whether an assistant is pertinent or not
  • Installation options and potential challenges with existing technologies
  • Best practices for standalone and roaming user profiles
  • Creating, organizing, deploying and maintaining custom vocabularies, commands and word lists
  • Increasing user accuracy without the presence of the user
  • Most common user challenges and support issues
  • Encouraging users
  • Backup options and user profile maintenance
  • Detecting and mitigating user profile corruption and how to contend with it when it happens
  • Troubleshooting poor user experiences, accuracy, hardware and software issues

Training Time
Any number of sessions, based on various factors.